Privacy Policy

Last updated: 20 May 2026

This Privacy Policy explains how Omni Dev Consulting handles personal information when you use our website, contact us, subscribe to communications, or work with us.

In this policy, “Omni Dev Consulting”, “Omni Dev”, “we”, “us”, or “our” means Omni Dev. Our website is available at https://omni-dev.io.

What We Collect

The personal information we collect depends on how you interact with us. It may include:

  • Contact details, such as your name, email address, phone number, company, role, and location.
  • Enquiry details, such as the services you are interested in, project context, business goals, timelines, budget indicators, and messages you send to us.
  • Communications, such as emails, meeting notes, call records, calendar bookings, support requests, and feedback.
  • Website usage information, such as pages visited, referring pages, browser type, device information, approximate location, IP address, and diagnostic information.
  • Consulting and project information, such as documents, data samples, system context, stakeholder details, and operational information you choose to provide during an engagement.
  • Administrative information, such as billing contacts, contract details, payment records, and compliance records.

Please do not submit sensitive information, confidential client data, production credentials, regulated data, or security-critical material through public website forms unless we have agreed a suitable process with you.

How We Collect Information

We may collect information when you:

  • Submit a contact form or embedded HubSpot form.
  • Email, call, message, or meet with us.
  • Book a consultation or respond to our communications.
  • Browse our website or interact with website analytics, cookies, or similar technologies.
  • Provide materials to us during a consulting engagement.
  • Interact with third-party tools we use to deliver, manage, or improve our services.

We may also receive information from publicly available sources, referrals, business partners, or third-party platforms where it is reasonable for us to do so.

How We Use Information

We use personal information to:

  • Respond to enquiries and manage consultation requests.
  • Assess whether our services are a good fit for your needs.
  • Prepare proposals, statements of work, contracts, and project plans.
  • Deliver consulting, implementation, advisory, migration, cloud, data, AI, and technology leadership services.
  • Manage client relationships, meetings, communications, invoicing, and administration.
  • Improve our website, services, content, and customer experience.
  • Monitor website performance, security, usage patterns, and technical issues.
  • Send relevant service updates, business communications, or marketing where permitted by law.
  • Meet legal, regulatory, accounting, contractual, security, and dispute-resolution obligations.

You can opt out of marketing communications at any time by using the unsubscribe option in the message or contacting us.

Cookies and Analytics

Our website may use cookies, scripts, tags, analytics tools, and similar technologies to operate the website, understand how visitors use it, improve performance, and support forms or embedded features.

You can adjust your browser settings to block or delete cookies. Some website features, including embedded forms or analytics preferences, may not work as intended if cookies or scripts are disabled.

HubSpot Forms

Our contact page uses HubSpot forms to collect and manage enquiries. When you submit a HubSpot form, the information you provide may be processed by HubSpot and stored in systems we use to manage customer relationships.

HubSpot may process information in accordance with its own terms and privacy practices. You should review HubSpot’s privacy information if you want more detail about how HubSpot handles data as a service provider.

Disclosure of Information

We may disclose personal information to:

  • Service providers who help us operate our website, CRM, forms, analytics, hosting, email, calendar, cloud tools, project tools, accounting, security, and administration.
  • Contractors, consultants, advisers, or delivery partners who help us provide services.
  • Professional advisers, such as lawyers, accountants, insurers, and auditors.
  • Government agencies, regulators, courts, or law enforcement where required or permitted by law.
  • A buyer or prospective buyer if we restructure, merge, sell, or transfer all or part of our business.
  • Other parties where you have consented or where disclosure is reasonably necessary for the purpose you provided the information.

We do not sell personal information.

Overseas Processing

Some service providers we use may store or process information outside Australia. Where this occurs, we take reasonable steps to use reputable providers and handle personal information consistently with this policy.

Security

We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

No method of transmission or storage is completely secure. If you believe information you have shared with us has been compromised, please contact us promptly.

Retention

We keep personal information only for as long as reasonably needed for the purposes described in this policy, including to respond to enquiries, deliver services, manage records, comply with legal obligations, resolve disputes, and maintain business records.

When information is no longer needed, we take reasonable steps to delete it, de-identify it, or securely archive it.

Access, Correction, and Deletion

You may contact us to request access to personal information we hold about you, ask us to correct inaccurate information, or request deletion where appropriate.

We may need to verify your identity before responding. In some cases, we may be required or permitted to retain certain information for legal, security, contractual, accounting, or legitimate business reasons.

Children’s Privacy

Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children.

Our website may link to third-party websites, platforms, or resources. We are not responsible for their privacy practices, content, or security. Please review the privacy policy of any third-party service you use.

Changes to This Policy

We may update this Privacy Policy from time to time by posting a new version on this page. The updated policy applies from the date it is published.

Contact Us

If you have any questions, requests, or complaints about this Privacy Policy or how we handle personal information, you can contact us:

  • By email: info@omni-dev.io
  • By phone: 0466 609 880
  • By post: Floor 7/222 Exhibition St, Melbourne VIC 3000, Australia

We will aim to respond within a reasonable time.